Avocent Switch SwitchView SC User Manual

SWITCHVIEW®SC  
Installer/User Guide  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, Alabama 35805-6201 • USA  
(Tel) 256-430-4000 (Fax) 256-430-4030  
 
®
SwitchView SC  
Installer/User Guide  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, Alabama 35805-6201 • USA  
(Tel) 256-430-4000 (Fax) 256-430-4030  
©2003 Avocent Corporation. All rights reserved.  
Avocent is a trademark of Avocent Corporation. IBM, PC, PC/AT and PS/2 are registered trademarks of International  
Business Machines Corporation. Cybex, the Cybex logo, AutoBoot and SwitchView are trademarks or registered trademarks  
of Cybex Computer Products Corporation. IntelliMouse is a trademark of Microsoft Corporation. All other marks are the  
property of their respective owners.  
 
SwitchView SC Installer/User Guide  
FCC Notification  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the equipment.  
Note: This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.  
This equipment generates, uses and can radiate radio frequency energy and, if not  
installedandusedinaccordancewiththeinstructions,maycauseharmfulinterference  
to radio communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
- Reorient or relocate the receiving antenna.  
- Increase the separation between the equipment and the receiver.  
- Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
- Consult the dealer or an experienced radio/TV technician for help.  
Canadian Notification  
This digital apparatus does not exceed the Class B limits for radio noise emissions  
from digital apparatus set out in the Radio Interference Regulations of the Canadian  
Department of Communications.  
Le présent appareil numérique n'émet pas de bruits radioélectriques les limites  
applicables aux appareils numériques de la class B prescrites dans le Règlement sur le  
brouillage radioélectrique édicté par le Ministère des Communications du Canada.  
NSA Notification  
This appliance complies with NSA certification requirements to EAL 4.  
 
Table of Contents  
Chapter 1 - Product Overview  
Feature Overview....................................................................................................................................... 1  
Compatibility.............................................................................................................................................. 3  
Chapter 2 - Installation  
Basic Install................................................................................................................................................. 5  
Chapter 3 - Operations  
Overview....................................................................................................................................................... 9  
Chapter 4 - Appendices  
A: Specifications ...................................................................................................................................... 11  
B: Troubleshooting..................................................................................................................................12  
 
SwitchView SC Installer/User Guide  
INSTRUCTIONS: This symbol is intended to alert the user to the presence  
of important operating and maintenance instructions in the literature  
accompanying the appliance.  
DANGEROUSVOLTAGE:Thissymbolisintendedtoalerttheusertothepresence  
of uninsulated “dangerous voltage” within the product's enclosure that may be  
of sufficient magnitude to constitute a risk of electric shock to persons.  
PROTECTIVE GROUNDING TERMINAL: This symbol indicates a terminal  
whichmustbeconnectedtoearthgroundpriortomakinganyotherconnections  
to the equipment.  
POWER ON: This symbol indicates the principal on/off switch is in the  
on position.  
POWER OFF: This symbol indicates the principal on/off switch is in the  
off position.  
 
Product Overview  
1
Feature Overview  
TheSwitchViewSCisspecificallydesignedtomakedatatransferbetweenconnected  
computers virtually impossible. Users who access secure and unsecure networks  
from one set of peripherals can rely on the unique architecture of the SwitchView  
SC to keep their private data completely separate and secure at all times. With no  
software to install or boards to configure, installation is simple.  
Support for up to  
eight computers  
TheSwitchViewSCallowsyoutocontroluptoeightPCswithonekeyboard,monitor  
and mouse. Each computer can be up to 30 feet away from the SwitchView SC unit.  
The unit works with IBM PC/AT and PS/2 systems, and 100% compatible machines  
with support for VGA, SVGA, XGA and XGA-II video. PS/2 keyboard and PS/2 mouse  
peripheralsaresupportedthroughtherearoftheunit.ASwitchViewSCwillsupport  
from one to eight attached PCs, or channels.  
AutoBoot technology  
The AutoBoot feature boots all attached servers during initial power up or after a  
powerfailure.PCsarebootedtransparentlywithoutoperatorintervention,andmay  
be powered up one at a time or all at once. When the power stabilizes, a channel  
may be selected. The first available channel is automatically selected upon power  
up of the SwitchView SC unit.  
IntelliMouse support  
Push-buttons  
The SwitchView SC offers full support for the Microsoft IntelliMouse.  
Switch computer channels quickly and easily via the SwitchView SC  
push-buttons.  
“Keep Alive” feature  
The unit's “Keep Alive” feature allows attached servers to power the unit in the  
event of a power failure. This prevents attached PCs from locking up and keeps  
you from losing time and data.  
1
 
SwitchView SC Installer/User Guide  
Status indicator LEDs  
Indicator LEDs give you constant readings on the status of your SwitchView SC.  
Channel LEDs take the guesswork out of system operation and diagnostics.  
A typical SwitchView SC configuration is shown below.  
2
 
Product Overview  
Compatibility  
PS/2 peripherals  
The SwitchView SC requires a PS/2 mouse and keyboard. The following mice are  
known to be compatible:  
IBM PS/2-style  
Logitech Trackman  
Kensington  
Logitech Mouseman (PS/2)  
Microsoft Serial-PS/2 mouse  
Microsoft IntelliMouse  
Other manufacturers' mice may operate with the SwitchView SC. If you experience  
problems using an untested mouse, contact Avocent Technical Support with the  
manufacturer and model number of the mouse.  
3
 
SwitchView SC Installer/User Guide  
4
 
Installation  
2
Basic Install  
Getting started  
Before installing your SwitchView SC, refer to the following list to ensure you  
have all items that shipped with the unit, as well as other items necessary for  
proper installation.  
Supplied with the SwitchView SC  
SwitchView SC unit  
Power cord  
SwitchView SC Installer/User Guide  
SwitchView SC Quick Installation Guide  
Additional items needed  
Input cables  
Rack mounting kit (optional)  
Connecting peripherals to the SwitchView SC  
1. Power down all computers that will be part of your SwitchView SC system.  
Do not use the SwitchView SC unit if the two tamper evident security  
stickers are not in place on the top of the unit  
.
5
 
SwitchView SC Installer/User Guide  
TAMPER EVIDENT STICKER  
TAMPER EVIDENT STICKER  
PS/2 MOUSE CABLE  
VGA MONITOR CABLE  
PS/2 KEYBOARD CABLE  
2. Locate your PS/2 keyboard and mouse, as well as your VGA video monitor.  
3. Plug your VGA monitor cable into the port labeled “VIDEO” on the back of your  
SwitchView SC. Plug your PS/2 keyboard cable and your PS/2 mouse cable into  
the ports labeled “KBD” and “MSE” respectively.  
Connecting computers to the SwitchView SC  
1. Locate your first input cable. It will have a 25-pin “D” connector at one  
end. Plug this cable into any available lettered channel port on the rear  
of the SwitchView SC. The other end of the input cable will have three  
connectors: a 15-pin “HDD” connector for your video, a 6-pin miniDIN  
connector for a PS/2 keyboard connection and a 6-pin miniDIN connector  
for a PS/2 mouse connection. The PS/2 mouse connector is green and  
marked with a mouse icon.  
Plug these connectors into the matching ports on your computer.  
6
 
Installation  
MOUSE PORT  
VIDEO PORT  
KEYBOARD PORT  
2. Locate your next input cable. Repeat step 1 until all computers are properly  
attached to the SwitchView SC.  
3. Locate the power cord that came with your SwitchView SC unit. Plug it into the  
IEC power connector on the unit and make sure that the power switch is off.  
Then, plug the other end of the power cord into an appropriate AC wall outlet.  
4.. Power up your SwitchView SC first, then all attached computers.  
7
 
SwitchView SC Installer/User Guide  
8
 
Operations  
3
Overview  
PCs may be powered up one at a time or all at once. No operator intervention is  
required during booting. As the system stabilizes, the green LEDs over each channel  
will light, indicating that the attached computer is powered. The amber LED will  
light at the active computer. A PC may now be selected via channel push-buttons.  
There are two status LEDs. The red LED lights if an internal failure occurs. The  
green LED will blink for several seconds during power up while the system  
performs a self-diagnostic. After initialization, the green LED remains lit during  
normal operation.  
9
 
SwitchView SC Installer/User Guide  
10  
 
Appendices  
4
A: Specifications  
Mechanical  
Height: 1.7" (4.5 cm)  
Width: 17.2" (43.7 cm)  
Depth: 8.5" (21.6 cm)  
Weight: 6.3 lbs (2.9 kg)  
Environmental/Power Operating Temperature: 41° (5°C) to 104° (40°C)  
Storage Temperature: -4° (-20°C) to 122° (50°C)  
Input Power: 8.0 W  
Operating Voltage: 100 - 230 VAC  
Power Frequency: 50 - 60 Hz  
Supported Hardware  
Agency Approvals  
Computer: IBM PC/AT, PS/2 and 100% compatibles  
Video Modes: VGA, SVGA, (XGA, XGA-II with adaptor)  
Maximum Resolution: 1280 x 1024 @ 60 Hz  
Peripherals: PS/2 keyboard, PS/2 mouse, IntelliMouse  
(PS/2 only)  
UL , cUL, FCC, IC and CE  
11  
 
SwitchView SC Installer/User Guide  
B: Troubleshooting  
Our Technical Support staff is ready to assist you with any installation or hardware  
issues you encounter with your product. If an issue should develop, check the  
Troubleshooting table below to see if the issue can be resolved by following the  
procedures outlined, or call Avocent Technical Support at (888) 793-8763.  
Symptom  
Action  
Green channel LED not lit  
Verify unit is turned on. Check the cabling between your  
computer and the SwitchView SC. Verify that a keyboard  
works when plugged directly into your PC.  
Unable to switch channels  
No video  
Verify that all attached PCs are powered and correctly  
connected to the unit.  
Verify that the video cable between the computer and the  
SwitchView SC is connected to the selected port. Verify that  
the monitor cable is correctly connected to the SwitchView  
SC. Power down the computer, connect the monitor directly  
to the computer, and then power up again. If the monitor  
does not operate correctly direct to the computer, try  
another monitor.  
Mouse jumps or "hugs" screen If the mouse has been hot-plugged while running in  
Windows, you may need to close and restart Windows.  
Verify that the cables from the computer to the  
SwitchView SC are connected properly. Verify that the  
mouse is plugged into the mouse port in the User  
Console area on the rear panel of the unit. Verify that the  
computer works properly with a mouse connected directly  
to it. If not, try another mouse.  
Keyboard is inoperable on one  
or more channels  
Verify that the cables from the PC to the SwitchView SC  
are connected properly. Verify that the keyboard is plugged  
into the keyboard port in the User Console area on the rear  
panel of the unit.  
12  
 
LIMITED WARRANTY  
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects  
in materials and workmanship for a period of 24 months from the date of purchase.  
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason,  
you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund  
of the purchase price (excluding shipping charges). This guarantee does not apply to special order products,  
and may not be available through all resellers. During the warranty period, purchaser must promptly call  
Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number  
appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON.  
Unauthorized returns or collect shipments will be refused.  
Ship prepaid to:  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, AL 35805 U.S.A.  
Telephone: (256) 430-4000  
The above limited warranty is voided by occurrence of any of the following events, upon which the product  
is provided as is, with all faults, and with all disclaimers of warranty identified below:  
1. If non-Avocent approved cabling is attached to the unit. Poorly constructed and miswired cabling can  
diminish video quality and damage equipment. Avocent manufactured cabling is built to high quality  
standards utilizing overall braided shield to comply with FCC emission standards, and each cable is  
individually tested under load.  
2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other than intended.  
3. If unauthorized modifications were made to product.  
4. If unreported damages occurred in any shipment of the product.  
5. If damages were due to or caused by equipment or software not provided by Avocent.  
6. If the unit is used with non-grounded or incorrectly polarized AC power.  
7. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet  
provided to you or with the product.  
8. If the product is damaged due to power surges, water exposure or act of God including lightning.  
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,  
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,  
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,  
TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR  
OR INTENDED PURPOSE.  
EXCEPTASEXPRESSLYPROVIDEDABOVEANDTOTHEMAXIMUMEXTENTALLOWEDBYLAW,AVOCENT  
CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES  
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,  
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED BY  
OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE INABILITY  
TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR  
USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT CORPORATION OR  
AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES  
OR LOSSES.  
©2003 Avocent Corporation. All rights reserved.  
 
590-323-001B  
 

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